Need to make a claim?
It can be a distressing time when your pet is sick or injured – and the last thing you need is to be worried about the cost. So, we’ve made it fast and easy to claim.
Take a look at the options below. If you still aren’t sure what you need to do or how our claims process works, please call us on 0800 387 0080800 387 008.
Online claiming
For existing members please login to submit your claim.
- Simply upload a copy of both the itemised invoice and the consultation notes from your vet visit.
- If this is your first claim, we require your pet’s full medical history from all previous vets from the time you first owned your pet.
- If your pet was adopted at an older age, please supply adoption paperwork and medical records since adoption.
If you are a new policyholder, please sign up to manage your policy online.